Ukuxhumana akuseyona nje into "ethambile".

Ukuxhumana kungathuthukisa ukusebenza kwenkampani futhi kuqhubekisele phambili impumelelo yebhizinisi. Singasungula kanjani ukuxhumana okuphumelelayo kanye nokuphathwa kwezinguquko?

Okuyisisekelo: Ukuqonda isiko nokuziphatha

Inhloso yokuxhumana okuphumelelayo kanye nokuphathwa kwezinguquko ukukhuthaza ukuziphatha okuhle kwabasebenzi, kodwa uma kungekho siko lenkampani kanye nokuqwashisa ngokuziphatha njengesisekelo, amathuba empumelelo yenkampani angancishiswa.

Uma abasebenzi bengenakushukunyiswa ukubamba iqhaza nokuphendula ngendlela eyakhayo, ngisho nesu lebhizinisi elivelele kakhulu lingase lihluleke. Uma ibhizinisi liphakamisa isiphakamiso samasu amasha, khona-ke bonke abasebenzi kudingeka bacabange ngendlela entsha futhi babelane ngemibono emisha. Izinkampani eziphumelela kakhulu zizokwakha ngenkuthalo isiko lenhlangano elihambisana nesu lazo lebhizinisi.

Imikhuba evamile ihlanganisa: ukucacisa ukuthi yimaphi amaqembu abasebenzi nokuthi yiziphi izakhi zamasiko ezidingekayo ukusekela imigomo yenkampani; ukuhlukanisa abasebenzi benkampani nokucacisa ukuthi yini engashukumisa ukuziphatha kwamaqembu ahlukene abasebenzi ukuze bakwazi ukusiza inkampani ukufeza imigomo yayo; ngokusho kolwazi olungenhla, Yakha izimo zomsebenzi kanye nemivuzo kanye nezikhuthazo zeqembu ngalinye labasebenzi elibalulekile ngokusekelwe emjikelezweni wempilo yamakhono.

Isisekelo: Yakha isiphakamiso esikhangayo senani labasebenzi bese usisebenzisa

Isiphakamiso Senani Labasebenzi (i-EVP) “yisivumelwano sokuqashwa”, esihlanganisa zonke izici zokuhlangenwe nakho kwabasebenzi enhlanganweni—okuhlanganisa hhayi nje izinzuzo zabasebenzi (okuhlangenwe nakho komsebenzi, amathuba, kanye nemivuzo), kodwa futhi nezinzuzo zabasebenzi ezilindelwe yinhlangano (amakhono ayisisekelo abasebenzi), umzamo osebenzayo, ukuzithuthukisa, izindinganiso kanye nokuziphatha).

Izinkampani ezisebenza kahle zisebenza kahle kakhulu kulezi zici ezintathu ezilandelayo:

(1). Izinkampani ezisebenza kahle zifunda endleleni yokuhlukanisa imakethe yabathengi, futhi zihlukanise abasebenzi ngamaqembu ahlukene ngokwamakhono noma izindima zabo, kanye nezici zabo zomuntu siqu ezahlukene kanye nesikhundla sabo emphakathini. Uma kuqhathaniswa nezinkampani ezisebenza kahle kakhulu, izinkampani ezisebenza kahle kakhulu zinamathuba aphindwe kabili okuchitha isikhathi ziqonda ukuthi yini eshukumisa amaqembu ahlukene abasebenzi.

(2). Izinkampani ezisebenza kahle kakhulu zakha iziphakamiso zenani labasebenzi ezihlukile ukuze kuhlakulelwe isiko kanye nokuziphatha okudingwa yinhlangano ukuze kufezwe imigomo yayo yebhizinisi. Izinkampani ezisebenza kahle kakhulu zinamathuba angaphezu kwaphindwe kathathu okugxila ekuziphatheni okuqhuba impumelelo yenkampani esikhundleni sokugxila kakhulu ezindlekweni zephrojekthi.

(3). Ukuphumelela kwabaphathi ezinhlanganweni ezisebenza kahle kakhulu kuvelele ekugcwaliseni iziphakamiso zenani labasebenzi. Laba baphathi ngeke bachaze kuphela "izimo zomsebenzi" kubasebenzi, kodwa futhi bazogcwalisa izithembiso zabo (Isithombe 1). Izinkampani ezine-EVP esemthethweni futhi ezikhuthaza abaphathi ukuthi basebenzise ngokugcwele i-EVP zizonaka kakhulu abaphathi abasebenzisa i-EVP.

Isu: ukugqugquzela abaphathi ukuthi benze ukuphathwa koshintsho okuphumelelayo

Iningi lamaphrojekthi okushintsha ezinkampanini alizange lifeze imigomo ebekiwe. Amaphrojekthi okushintsha angu-55% kuphela aphumelele esigabeni sokuqala, kanti ingxenye yesine kuphela yamaphrojekthi okushintsha aphumelele isikhathi eside.

Abaphathi bangaba yimbangela yoshintsho oluphumelelayo - isisekelo ukulungiselela abaphathi ushintsho nokubabamba ukuthi baphendule ngendima yabo ekushintsheni kwenkampani. Cishe zonke izinkampani zinikeza abaphathi ukuqeqeshwa kwamakhono, kodwa ingxenye eyodwa kwezine kuphela yezinkampani ezikholelwa ukuthi lokhu kuqeqeshwa kuyasebenza ngempela. Izinkampani ezinhle kakhulu zizokhulisa ukutshalwa kwezimali kwazo ekuqeqeshweni kokuphatha, ukuze zikwazi ukunikeza abasebenzi bazo ukwesekwa okwengeziwe kanye nosizo phakathi nesikhathi soshintsho, zilalele izidingo zabo futhi zinikeze impendulo eqinile nenamandla.

Ukuziphatha: Yakha isiko lomphakathi wezinkampani futhi ukhuthaze ukwabelana ngolwazi

Esikhathini esidlule, izinkampani zazigxile ekugcineni ubudlelwano bokusebenza obuhambisana nezigaba kanye nokwakha izixhumanisi ezicacile phakathi komsebenzi wabasebenzi kanye nempendulo yamakhasimende. Manje, abasebenzi abanesithakazelo kubuchwepheshe obusha basungula ubudlelwano bokusebenza obukhululekile nobusebenzisanayo ku-inthanethi kanye nokungaxhunyiwe ku-inthanethi. Izinkampani ezisebenza kahle kakhulu zakha imiphakathi yezinkampani - zihlakulela ukusebenzisana phakathi kwabasebenzi nezinkampani kuzo zonke izigaba.

Ngesikhathi esifanayo, idatha ikhombisa ukuthi abaphathi abaphumelelayo babaluleke kakhulu kunezinkundla zokuxhumana lapho bakha imiphakathi yezinkampani. Esinye sezici ezibaluleke kakhulu zabaphathi abaphumelelayo kulesi simo samanje ukwakha ubudlelwano bokuthembana nabasebenzi babo - okuhlanganisa nokusebenzisa amathuluzi amasha okuxhumana nomphakathi kanye nokwakha umuzwa womphakathi wezinkampani. Izinkampani ezisebenza kahle kakhulu zizodinga ngokusobala ukuthi abaphathi bakhe imiphakathi yezinkampani futhi babe nolwazi ngamakhono ukuze bafeze lo mgomo - la makhono awahlobene nokuthi kufanele yini basebenzise izinkundla zokuxhumana ezintsha noma cha.